Texting Terms

Effective November 6, 2026

These terms cover text messages that primary care clinics send to their patients through Visit Desk, a service of Premier Epoxy LLC.

What the messages are

Your clinic uses Visit Desk to send you scheduling and appointment messages: invitations to book visits you are due for, such as a yearly checkup, confirmations of visits you book, appointment reminders, and offers to reschedule a missed visit. Each message names your clinic and comes from your clinic's registered number. Messages never mention a condition, test, result, medication or hospital stay.

How often

Message frequency varies. You will get no more than one scheduling invitation a day and no more than three a week, plus replies to messages you send and reminders for visits you book.

Cost

Message and data rates may apply, based on your mobile plan. Visit Desk and your clinic do not charge you for these messages.

How to stop

Reply STOP to any message to stop texts from your clinic. You will get one message confirming you have been unsubscribed, and no more texts after that. We also honor other clear requests to stop, such as "stop texting me," "unsubscribe" or "wrong number." To start again, reply START.

How to get help

Reply HELP to any message for help, or call your clinic at the number in the message. You can also email getvisitdesk@gmail.com. For medical questions or emergencies, call your clinic or 911. Do not use text messages for urgent medical needs.

Your care is not affected

Agreeing to receive texts is not a condition of receiving care from your clinic. Stopping texts does not change your care, and you can always book by calling your clinic.

Carriers

Supported carriers include major US wireless carriers. Carriers are not liable for delayed or undelivered messages.

Privacy

Read our privacy policy to learn how we handle information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Contact us

Premier Epoxy LLC, doing business as Visit Desk
South Jordan, Utah
getvisitdesk@gmail.com